Francis has 25 years of experience in telecoms BSS and OSS software. Previously he was responsible for innovation and strategy in Ericsson’s software solutions business and in Telcordia. Within this role, he set and reviewed the strategic direction of both product and customer program delivery. 

Before Telcordia, he was VP – OSS Architecture at Cramer Systems. He was one of the original employees of Cramer and was responsible for the development of its professional services organization and its strategic deployment architecture. He has also led BSS development teams at BT and Convergys.

Dr Haysom received his PhD from the University of Bath and a BSc in Engineering Science from the University of Exeter.