SESSION MODERATORS:

Yesmean Luk, Principal Consultant and Practice Lead, STL Partners
Chris Silberberg, Research Manager, European Telecommunications Insights, IDC 

FIRESIDE CHAT: Scaling cloud platform operations with GitOps automation 

• Overcoming the costly complexities of aligning to team schedules, single vs multi tenancy preferences, and culture  
• Using APIs to unlock opportunities for a variety of business units interfacing with external customers 
• Strategies for enforcing high standards, governance, and stakeholder trust at scale.  
• Architecting the stack to support multiple business lines with ownership 

Interviewer: Cameron Peron, Product Marketing Lead, Google Distributed Cloud Edge and Telecom, Google Cloud
William J Cirillo, Director of Enterprise Platform, Verizon 
Geir Sjurseth, Product Manager, Apigee, Google Cloud 

INTERVIEW: Engineering excellence: How to transform a telco 

• Developing a plan to increase agility through closer integration between network and IT cloud operations 
• How can we merge functions and manage network and IT convergence most efficiently? What needs to be retained? 
• How can IT and network operations be bridged with intelligent automation? 

Interviewer: Frederik van Hecke, Partner, McKinsey 
Antonietta Mastroianni, Chief Digital and IT Officer, Proximus

CASE STUDY: Telecom Argentina's Nplay Journey with CBS

• Transforming IT efficiency by delivering a new CRM-OM-Billing-Collection ecosystem for customer accounts
• Converging mobile and fixed customers to leverage a better customer experience and simplify processes
• Implementation results in the B2C market so far and highlighting plans for its forthcoming use within B2B

Maximiliano Valiente, Director Project Core Business, Telecom Argentina

FIRESIDE CHAT: Driving the digital revolution towards cloud-based operations and an intelligent future  

• Working alongside customers and partners to accelerate digital transformation  
• Adopting a new approach to promote greater system innovation and achieve streamlined network operations   
• Creating new value and measurement systems, new models and processes for greater operational efficiency 
• Realizing a real-time, trusted, consistent, and complete data foundation to support IT transformation

Interviewer: Chris Silberberg, Research Manager, European Telecommunications Insights, IDC
Asitha De Costa, CTIO, Ezecom