With over 16 years’ experience in the telecom industry, John leads Appledore’s Digital Enablement & Monetization program. Previously he was at Analysys Mason for 11 years, where as Principal Analyst he led the Digital Experience research segment. He has experience working with a varied client base on topics ranging from digitisation benchmarking and procurement for CSPs; strategy and go-to market for vendors and commercial and technical due diligence for financial institutions.

Earlier as a consultant at a BSS vendor, he led requirements gathering, solution definition and implementation at multiple tier-1 telcos in Asia and Europe. John holds a bachelor’s degree in computer science from Anna University (India) and an MBA from Bradford University School of Management (UK).